Shipping policy

Shipping Policy

Thank you for shopping with Soléa Skin.

Orders are processed within 1–3 business days (Monday–Friday).

Orders placed on weekends or public holidays will begin processing on the next business day.

Estimated delivery:

Please note that delivery estimates may vary during peak seasons or due to circumstances outside our control.

Once your order has been shipped, you'll receive a confirmation email containing your tracking information.

Tracking updates may take up to 48 hours to appear.

Please ensure your shipping address is accurate before placing your order.

We cannot guarantee changes after an order has entered processing.

Unexpected courier delays, customs inspections, severe weather, or other logistical issues may occasionally affect delivery times.

We appreciate your patience in these situations.

If your package appears lost in transit, please contact us at:

contact@soleaskin.co.uk

We'll work with the shipping carrier to resolve the issue as quickly as possible.